Privacy Policy

Last updated: January 2026

Introduction

Windows By Chad, L.L.C. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Request a quote for our services
  • Contact us via phone, email, or in person
  • Subscribe to our communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and providing customer service
  • Providing quotes for window installation and replacement services
  • Scheduling appointments and consultations
  • Sending relevant communications about our services
  • Improving our website and services
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in operating our business (e.g., form processing services).
  • Legal Requirements: We may disclose information if required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Windows By Chad, L.L.C.

3209 34th St, Lubbock, TX 79410

Phone: +1 9454080369

Email: [email protected]