Accessibility Statement

Last updated: January 2026

Our Commitment to Accessibility

Windows By Chad, L.L.C. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features on our website:

  • Semantic HTML: We use proper HTML elements to provide meaning and structure to our content.
  • Alternative Text: All images on our site include descriptive alternative text for screen reader users.
  • Keyboard Navigation: Our website can be navigated using only a keyboard. All interactive elements are accessible via keyboard.
  • Focus Indicators: Visible focus indicators are provided for all interactive elements.
  • Color Contrast: We maintain sufficient color contrast between text and background colors to ensure readability.
  • Responsive Design: Our website is designed to work on various devices and screen sizes, including mobile phones and tablets.
  • Form Labels: All form fields have associated labels for screen reader compatibility.
  • ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance accessibility.
  • Skip Links: Skip navigation links allow users to jump directly to main content.
  • Clear Navigation: Consistent navigation structure across all pages.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Accessibility Issues

We are actively working to identify and address any accessibility issues. If you encounter any barriers or have suggestions for improvement, please contact us using the information provided below.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We are committed to working with our third-party providers to improve accessibility where possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

Windows By Chad, L.L.C.

3209 34th St, Lubbock, TX 79410

Phone: +1 9454080369

Email: [email protected]

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS3
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limited Accessibility Support

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Third-party embedded content: Some embedded content from third parties (e.g., maps, forms) may not fully conform to our accessibility standards. We monitor these and work with providers to improve accessibility.
  • Document downloads: Some downloadable documents may not be fully accessible. Please contact us if you need an alternative format.

Assessment Approach

Windows By Chad, L.L.C. assessed the accessibility of this website by:

  • Self-evaluation using automated testing tools
  • Manual testing with keyboard-only navigation
  • Review of code structure and semantic HTML
  • Testing with assistive technologies

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the appropriate authorities. In the United States, you may file a complaint with the Department of Justice or your state's civil rights agency.

Updates to This Statement

This accessibility statement was last updated in January 2026. We review and update this statement periodically as we continue to improve our website's accessibility.